Effective Date: July 3, 2025
These Terms and Conditions (“Terms”) govern your use of the Vlore Online website, accessible at vlore.online (“Website”), and the booking services offered therein. Vlore Online is a brand name operated by the Albanian company AdVanta Solis sh.p.k. (“we”, “us”, “our”). By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Vlore Online is an online platform that facilitates the booking of various services, including but not limited to, taxi transportation and tour guides (“Services”). We act solely as an intermediary technology platform that connects you with independent, third-party service providers (“Third-Party Providers”).
We are not a provider of transportation or tourism services, nor are we a travel agency. The responsibility for the provision, quality, legality, and safety of the services you book lies entirely with the respective Third-Party Provider.
When you make a booking request through Vlore Online, you are entering into a direct contractual relationship with the Third-Party Provider for the services you purchase. We are not a party to this contract.
A booking is considered confirmed and finalized only upon the successful completion and verification of a card payment through our online payment system. We will send a confirmation email once your payment has been successfully processed. Vlore Online does not accept or facilitate cash payments. All payments for services booked through the Website must be made online via a valid credit or debit card at the time of booking.
Prices for services will be clearly displayed during the booking process. By completing a booking, you agree to the terms and conditions of the respective Third-Party Provider.
In accordance with Albanian consumer protection laws for online contracts, you may have the right to withdraw from your booking within 14 days of the confirmation, provided the service has not already been rendered.
Cancellation policies of the Third-Party Providers may vary. Please review the specific cancellation terms provided at the time of your booking. Vlore Online will facilitate any eligible refunds in accordance with the Third-Party Provider’s policy, but is not responsible for the provider’s decision regarding refunds.
This is a crucial section of our agreement. Please read it carefully.
You acknowledge and agree that Vlore Online acts only as a booking intermediary. We are not a party to the agreement between you and the Third-Party Provider. We do not provide, own, or control any of the transportation or tour services offered on our Website.
Vlore Online holds no responsibility or liability for the services carried out by Third-Party Providers. We make no representations or warranties regarding the quality, safety, punctuality, legality, or any other aspect of the services provided. All responsibility and liability for the services lie exclusively with the Third-Party Provider.
We do not perform background checks on Third-Party Providers and do not guarantee their suitability, reliability, or the conduct of their drivers, guides, or other personnel. Any information about providers on our site is provided by the providers themselves.
Should you have any issues, complaints, disputes, or claims arising from the services provided—including but not limited to accidents, delays, property damage, personal injury, dissatisfaction with the service, or any other problem—you must contact the Third-Party Provider directly to resolve the matter.
Your legal recourse is solely against the Third-Party Provider with whom you have contracted.
Vlore Online is not obligated to mediate or become involved in any disputes between you and a Third-Party Provider. While we may, at our sole discretion, attempt to facilitate communication, we are not responsible for resolving the dispute. You agree to release Vlore Online (and our parent company AdVanta Solis sh.p.k., our affiliates, and our respective officers, directors, agents, and employees) from any and all claims, demands, and damages arising out of or in any way connected with such disputes.
By using our Website, you agree to:
We are committed to protecting your personal data. Our collection and use of your personal information in connection with your access to and use of our services is described in our Privacy Policy. This policy is in compliance with the Albanian Law on Personal Data Protection.
The content on the Vlore Online website, including text, graphics, logos, and software, is the property of AdVanta Solis sh.p.k. or our licensors and is protected by copyright and other intellectual property laws. You may not use any of our intellectual property without our prior written consent.
These Terms are governed by and construed in accordance with the laws of the Republic of Albania. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Albania.
Vlore Online is a brand operated by:
AdVanta Solis sh.p.k.
NUIS: M56518204R
Email: info@albanian.properties
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
